We offer free returns on all our products. You have the right to return any/all products you have purchased directly from our website within 30 days of receiving the item. The product(s) must be unused – in its original packaging with labels and protective stickers intact - and in the same condition as when the watch was received.
1 - Return labels are supplied with your order. If you cannot locate them, please contact us
2 - Repack your products and stick the label to the outside of the package
3 – Drop off the package at your local post office or AU post box.
Products that are purchased directly from our website www.danielwellington.com/au/ and paid by credit card can be returned to our warehouse or in the following Daniel Wellington store:
Shop L01 144A, Melbourne Central Shopping Centre,
Melbourne VIC 3000
(03) 9052 4589
All you need is your order number to get in-store help with your return or exchange.
It is not possible to return in store if you have already registered your return online.
+85 28 009 06835 (24/7 Support)